Privacy Policy
How we protect and process your personal data
Last updated: January 9, 2026
1. Introduction
TMP Grup EOOD ("we", "us" or "our"), operating as Arch-Pfoertner, respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we process your personal data when you visit our website and informs you about your privacy rights and how the law protects you.
Important Notice Regarding Consent:
For certain tracking and marketing tools, we require your explicit consent. Please note our cookie banners and settings when first visiting our website.
2. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
TMP Grup EOOD
Ivan Pamukchiev 7A
5600 Troyan
Bulgaria
Email: info@arch-pfoertner.com
3. The Data We Collect About You
Personal data is any information about a natural person by which that person can be identified. We may collect, use, store and transfer different types of personal data about you:
- Identity Data includes first name, last name, title.
- Contact Data includes email address, telephone numbers and address.
- Technical Data includes anonymized Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plugin types and versions, operating system and platform.
- Usage Data includes anonymized information about how you use our website.
4. How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us your Identity and Contact Data by corresponding with us by phone, email or otherwise.
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns using cookies and similar technologies.
5. Cookies and Similar Technologies
Our website uses various types of cookies:
- Necessary Cookies: These are required for the website to function and cannot be disabled.
- Analytics Cookies: These help us understand how visitors use our website (only with consent).
- Marketing Cookies: These are used for targeted advertising and conversion tracking (only with consent).
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Our cookie settings allow you to customize your preferences.
6. Legal Bases for Processing
We process your personal data based on the following legal bases:
- Consent (Art. 6 para. 1 lit. a GDPR): For marketing tools and analytics
- Legitimate Interests (Art. 6 para. 1 lit. f GDPR): For anonymized website analysis
- Contract Performance (Art. 6 para. 1 lit. b GDPR): For processing orders and customer service
- Legal Obligation (Art. 6 para. 1 lit. c GDPR): To fulfill tax and accounting obligations
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of the rights set out above, please contact us at info@arch-pfoertner.com.
Withdrawal of Consent:
You can withdraw your consent for tracking and marketing tools at any time via our cookie settings or by contacting us directly. The withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
10. Third-party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Changes to the Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes.
12. Right to Complain
You have the right to make a complaint to a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.